kha88 Responsible Gaming — Keep the Fun, Not the Burden
kha88 believes that gaming should be a source of enjoyment — never stress. Our responsible gaming policy and tools help you play in a safe and informed way.
Our Responsible Gaming Philosophy
At kha88, we have always believed that online gaming is a form of entertainment — not a means of earning a living. Every player has the right to set their own limits, and we respect those limits. Our responsible gaming programme is built on three core principles: awareness, control, and support.
Losing money while gambling is normal — it should be seen as the cost of entertainment, not something to be recovered. When you play within a set budget and stop when that budget runs out, it becomes a truly enjoyable experience. We want every one of our players to have peace of mind.
kha88 provides 24/7 live chat support in Bengali for players in Bangladesh. If you ever feel that gaming is getting out of your control, reach out to us — we are always ready to help.
Remember: Gaming is for entertainment only. Do not bet beyond your means. Do not try to recover lost money by placing bigger bets — this only makes things worse.
Warning: If gaming is having a negative impact on your daily life, family, or financial situation, please contact our support team right away.
Our Safety Tools
Deposit Limit
Set a cap on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. Additional verification steps will apply if you wish to increase the limit.
Time-Out Feature
Temporarily suspend your account for a set period — from 24 hours up to a maximum of 6 weeks. During this time you will not be able to log in to kha88 or place bets. A short break can help clear your head.
Self-Exclusion
If you want to step away from gaming for a longer period, activate self-exclusion. You can close your account for a minimum of 6 months or permanently. It is not possible to reactivate the account during this period.
Session Time Limit
Set a maximum duration for each gaming session. Once the set time has passed, we send you a reminder and offer the option to end the session automatically. This helps you make informed decisions.
Gaming History Review
View your complete transaction and gaming history from your account at any time. How long you played, how much you won, how much you lost — all the clear information is right at your fingertips. Knowing the facts makes it easier to make the right decisions.
24/7 Support
Contact our Bengali-language live chat support team for any questions or concerns about responsible gaming. Our trained support staff are by your side around the clock — our goal is to help, not to judge.
Recognise the Signs of Problem Gambling
When gaming is no longer entertainment and starts to have a negative impact on your life, it has reached problem level. If you or someone close to you shows the signs below, seek help immediately:
- Continuously placing larger bets in an attempt to win back money that has been lost.
- Hiding your gaming habits from family or friends, or lying about them.
- Repeatedly trying to stop gaming but failing each time.
- Struggling to cover essential expenses such as rent, food, or your children's education because that money has gone on bets.
- Feeling restless, angry, or depressed when you are unable to play.
- Neglecting work, studies, or family responsibilities to spend time gaming.
- Taking out loans or borrowing money from family members to fund gaming.
Ask Yourself
Answer the questions below to assess whether your gaming habits are safe:
- Am I betting more than I can afford?
- Is gaming affecting my sleep or my work?
- Do I have to lie to my family about it?
- Do I keep playing just because I cannot accept a loss?
- Am I able to stay within a set budget?
If most of your answers are "yes", contact our support team right away or use self-exclusion.
How to Use the Tools
Set a Deposit Limit
Go to your Account Settings and open the "Responsible Gaming" section. From there, set a daily, weekly, or monthly deposit limit. The minimum deposit is ৳500 — you can set a limit lower than this if you wish. Reducing a limit takes effect immediately, while increasing a limit is subject to a 72-hour waiting period.
Activate Time-Out
In Account Settings, select the "Time-Out" option and choose your preferred duration (24 hours, 7 days, 14 days, or 6 weeks). You will not be able to log in to your account while the time-out is active, but your balance will remain safe. Your account will be reactivated automatically when the time-out ends.
Apply for Self-Exclusion
For a long-term break, contact us on live chat or email us at [email protected]. Self-exclusion can last from 6 months to permanently. During this time we will not send you any promotional emails, and we will take all steps to prevent new accounts from being opened.
Session Limits and Reminders
Use the "Session Limit" feature in Account Settings to set a time for your gaming session. You will be shown a warning message before the set time is reached. This keeps you aware of how long you have been playing and helps you take a break when needed.
kha88's Commitment
kha88 is more than just a gaming platform — we are committed to the overall wellbeing of our players. We make the following commitments to every player:
- We will never allow minors to register and will strictly enforce age verification.
- Our bonus offers and promotions will never encourage problem gaming.
- No marketing messages will be sent to players who have used self-exclusion.
- All our advertisements will include responsible gaming messages and the 21+ age restriction.
- Our support team will always provide impartial and empathetic assistance for gaming-related issues.
- Every player's transactions are protected by SSL encryption — we ensure fair play.
- Deposit limit and self-exclusion requests will be processed with the highest priority.
A Safe and Secure Environment
All data and transactions at kha88 are protected by SSL encryption. We conduct regular system checks to ensure fair play, and our games meet international standards.
Remember: Responsible gaming does not mean stopping play — it means enjoying the game within the right limits. We want you to always come back with a smile and leave with peace of mind.
Support Contact
If you or someone close to you is struggling with a gaming problem, reach out to us today. The kha88 support team is available in Bengali around the clock:
Live Chat
Visit the site and click the live chat button. Our trained Bengali-speaking support staff are available 24/7.
Email Support
For any responsible gaming requests, email us at: [email protected]
Remember:
Asking for help is not weakness — it is a sign of courage. Your happiness and mental health matter far more than any gaming experience. We are always by your side.
Enjoy kha88 Games Safely
Play responsibly — enjoy yourself within your limits. All our games ensure fair play.